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Q3 2019 Panoramic Sunroof Issue

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300 views 10 replies 5 participants last post by  Scott9919  
#1 ·
Q3 Vorsprung 2019 SUNROOF ISSUE

Purchased my Q3 from Audi Warrington, Cheshire August 2024, after 4 weeks back in the garage with a suspension issue I have enjoyed 12 months until last week, after a weekend of rain I discovered my footwells full of water, diagnosed as a sunroof issue, after reading forums and speaking to ex Audi Employees I am now aware this is an ongoing issue with Q3 panoramic roof’s. Audi and the extended warranty are refusing to cover the £3500 fix and dry out, I have now brought the issue up with Audi UK and am waiting to speak to a manager. (Not hopeful)
I am also aware of the successful US lawsuit suit and wondered if anyone was aware of a UK based case.
I am also in possession of an internal safety bulletin issued by VAG in relation to the problem with sunroofs. So I am aware they know all about it.
any advice would be welcome
 
#10 ·
This problem has been occurring for almost a decade. Sometimes it is blocked drainage holes and sometimes a sunroof fitting problem. The fitting problem requires the existing sunroof to be completely removed and a new one fitted. I have heard of a 'cheat' where a piece of rubber is inserted at the front edges of the sunroof.