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Order Delays and Customer Service

13K views 27 replies 16 participants last post by  Dan 
Hmmmmmm, watching and reading these posts I am getting the impression that dealers are coming up with different reasons (excuses) e.g. S-tronic box, alloys, airbags and so on.

Ordered my SE 2.0TDI in Black in August and up to now advised January delivery. Only recieved this after going in and complaining in November and securing a guaranteed price on my part/ex for a Jan delivery.

Despite this have test driven one albeit an S line quattro and allowing for the increase in power will not be disappointed when I do eventually get mine.
 
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