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Discussion Starter · #1 ·
Morning one & all,

I’ve had my RSQ3 for around 8 months now and just had a major service service completed - gear box service, break fluid, plugs and inspection. It was expensive :oops: (which I was aware off).
Dealer has advised the front console bushes are perishing and should be replaced and the rear discs & pads have about 30% wear remaining therefore another big bill looming!!


My question is in your view is the extra expense in maintaining a full franchised service history worth while?
To share a couple of pictures of the car with you all…
Welcome your thoughts and comments!

Cheers,

2785

2786
 

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Hello and Welcome.
Someone who have more experience than me in this area will be along shortly. The consensus is if the car is out of warranty then find a good Indy, they are worth their weight in gold. There is a thread on here in which people have rated their local Indy, perhaps if you said whish area of the country you live in then you will receive some specific advice.

Mike
 
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Exactly as Lochsider says - main dealer servicing is only ever worth considering if the beast is still under manufacturers warranty, after that all bets are off. If you'll be kind enough to indicate which area you hail from maybe some members can recommend a good VAG indie specialist. You should find their work at least as good as a main dealer (often better it has to be said) and their pricing considerably lower.

Check out this thread to see if there's one listed in your area.
 

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Hi Lea01
Get the print out of all the services from the main dealer, then go to their stores and get a service book for your car. When you find a good indie they can stamp the book for you and then you have your full service history evidence 👍🏻 I did the same for my daughters A3 and will be doing the same for my Q3 when the warranty runs out.
 

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Discussion Starter · #7 ·
Thanks all for response and kind comments!
It’s a fore gone conclusion given the feedback, I’ll definitely look into finding a highly recommended Audi / VAG Specalist.
Thanks John, I’ll look at rear discs probably cheaper than main dealer and better quality.

The dealer is quoting £565 for the lower console bushes.
 

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Discussion Starter · #8 ·
Sorry I overlooked saying I’m in Milton Keynes so any recommendations on good VAG / Audi Specialists welcomed.
 

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Hi and welcome. For almost 40 years I have had mu Audi's serviced at a franchised dealer. It is only relatively recently that really good indies have become available. My rational is three fold. The dealer should know what they are doing and have access directly or indirectly to the Audi empire. Peace of mind. Trade in value with an Audi service record. I know that I am spending more money but I want an easy life. The way I see it is that there are both good and bad Audi franchised dealers and indies. I am very lucky that my dealer is Wakefield Audi and over a very long period of time they have never let me down.
 

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Mine is due an oil change in around a month and have yet to contact the dealers to find out what difference the "RS" tax makes to the usual cost, but I will shop around.
I know its more than likely a better service from an independent but there is something satisfying about a main dealer service history and with another years warranty left it negates any possible conflicts for me.
I fully understand people's thoughts on main dealer vs independent though.
 

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I am very lucky that my dealer is Wakefield Audi and over a very long period of time they have never let me down.
I've both bought cars and had servicing done there without any issues but as they are part of the sytner group, like the rest of the dealers around here, its very difficult if not impossible to get them to compete with each other on price and I’ve had to go to York Audi. It shouldn't be like that imo
 

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I have used York Audi a number of times for both parts, service and warranty work and they are excellent. Esmee is in charge of servicing and she will go out of her way to help and she will arrange for you to speak with a technician if required. Having been in the motor trade for over 20 years if you use genuine Audi parts “keep the receipts” and get an Audi service stamped by an Indie, your warranty is still valid. Would this effect a trade in price? Well you never get what they say your car would be worth in 3 years time anyway, if you have pcp.
 

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I always use York Audi, 100% with me all the time, Pick my car up, And drop back when done, And price match.
 

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Just had my Q3 serviced by the main dealer again and2 days later the AdBlue light comes on checking with the dealer they stated we do not check AdBlue on service it is classed as when you need it fill it, So my reckoning was you check antifreeze, brake fluid screen wash which they charged me for so why not AdBlue. They stated its an add when needed like fuel well that's fine but I have a fuel gauge that tells me I am low on fuel so I do not know how much is in the tank. My last Q3 was always topped up on service by my Indy dealer yet an Audi dealer doesn't check it.
Once the warranty runs out I will not be going back to Audi
 

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Its a shame that your dealer did not do something that in reality is simple. They should have topped up the AdBlue and charged you for it. But, should have they also checked the pressurisation of the air conditioning as well? Personally I believe in the old adage that it is better the devil you know. I would stick with the dealer but make them aware that you are unhappy with the AdBlue not being checked and topped up. Fortunately, a lack of AdBlue will not break anything.
 

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Yes you do have a point but I believe if the addblue runs out the car is useless as it is programmed to not start Audi servicing is not cheap and I would expect that this would be checked on service or at least they make you aware that the check is not completed I was even charged £8 for antifreeze seems ridiculous
 

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Seems a bit peculiar this, when I owned a 184 TDi BE the dealer never missed a trick to make some money and always topped up the Adblue, it appeared to be the most expensive in the Highlands. Suppose different dealers see different opportunities.

Mike
 
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