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Discussion Starter #1
Whilst searching for a rattle in my boot lid/tailgate, I found this scratch in the boot trim.
I am pretty certain that I wouldn't have spotted it for ages, but for studying the boot trying to find the source of the rattle!




When I showed it to the dealership I had to chuckle, as they did the same as I had done upon discovering the scratch, licked their finger and rubbed the mark.
As it isn't a mark, but a deep scratch, it didn't disappear


Booked in for tomorrow afternoon, for new trim to be fitted.
 

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Discussion Starter #2
This trim was replaced today


However, another piece of trim now needs replacing.
Not sure whether Audi found something broken, or broke something getting at this


Yet again I have a courtesy car - 13 plate Q3 SE in Glacier White.
 

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Y'know, I'm beginning to worry about your local Audi dealer...
 

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Discussion Starter #4
Gromit said:
Y'know, I'm beginning to worry about your local Audi dealer... 
Unfortunately my next nearest one is 2.5 hours drive away!
A friend who used them got a free scratch and dent during a service
Edited by: Black Pudding
 

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I know the feeling. When my Jaguar went in for its first service seven years ago they donated a free bumper scuff. I prevented the problem happening again by offering their service manager a free kick in the scrotum. They've been fine ever since - funny, that...
 

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Discussion Starter #6
Gromit said:
I prevented the problem happening again by offering their service manager a free kick in the scrotum.  They've been fine ever since - funny, that... 
Lol, genius
 

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Discussion Starter #7
The replacement part was shipped overnight by priority mail, allowing it to be fitted. Then got the dealers to return my car to me at home - just in time to tow our caravan to Grantown-On-Spey.
 
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